990k3 Privacy Policy — Malaysia Member Personal Data Protection
At 990k3, your privacy is not merely a legal obligation — it is a core value we uphold. This document details how we collect, use, store, and protect your personal information as a member of our platform.
This Privacy Policy describes 990k3's privacy practices and applies to all users who access our platform via the website or mobile app. By using our services, you agree to the collection and use of information as described herein.
1. Introduction and Scope of Privacy Policy
990k3 is fully committed to protecting the privacy of every user who trusts our platform. This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international data protection standards.
As an online casino platform operating for the Malaysian market, we collect and process your personal data solely for legitimate purposes — including account management, transaction processing, fraud prevention, and improving your user experience. We never sell, rent, or trade your personal data to any third party for their own marketing purposes.
This Policy covers all your interactions with 990k3, whether through our main website at 990k3.top, the 990k3 mobile app, or any customer support channel we operate. This Privacy Policy applies in full whenever you register an account, make a deposit, play a game, or contact our team.
Our Commitment: 990k3 fully complies with Malaysia's Personal Data Protection Act 2010. We conduct regular security audits and continuously update our data protection practices in line with the latest technological developments.
2. Types of Information We Collect
990k3 collects your personal information through various means — whether provided directly by you, collected automatically as you use the platform, or received from trusted third parties. The following are the main categories of information we collect:
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/passport number, facial image | Registration & KYC |
| Contact Information | Phone number, email address, residential address | Registration form |
| Financial Information | Bank account number, e-Wallet, transaction history | Deposits & Withdrawals |
| Usage Data | Game history, bets, wins, login records | Automatically during gameplay |
| Technical Data | IP address, device type, web browser, operating system | Automatic (cookies & logs) |
| Communication Data | Live chat logs, support emails, feedback | Support channels |
We only collect information that is strictly necessary for the stated purposes. Data that is no longer required will be deleted or anonymised in accordance with our data retention schedule.
3. How We Use Your Information
Every piece of data we collect is used for a clear and legitimate purpose. We will not use your information for any other purpose without obtaining your consent first. The following are the primary purposes for data use:
- Account Management: Create and maintain your member account, including registration processing, identity verification (KYC), and profile management.
- Transaction Processing: Process your deposits, withdrawals, and all financial transactions securely and accurately.
- Security & Fraud Prevention: Detect and prevent fraudulent activity, money laundering, bonus abuse, and any unauthorised access to your account.
- Customer Support: Enables our team to provide effective and relevant assistance based on your account history and context.
- Platform Improvements: Analyse usage patterns to improve platform features, interface design, and the overall user experience.
- Legal Compliance: Fulfil legal and regulatory obligations, including Anti-Money Laundering (AML) reporting requirements.
- Service Communications: Send important notifications about your account, transactions, and policy changes that affect you.
We will not use your data for third-party advertising, will not sell user profiles, and will not make automated decisions that affect your rights without human oversight.
4. Information Sharing and Disclosure
990k3 does not sell, transfer, or disclose your personal information to third parties except in the limited situations outlined below. All data sharing is carried out with appropriate safeguards:
- Payment Service Providers: Transaction data is shared with payment gateway providers such as FPX, Touch 'n Go, and trusted crypto processors solely to complete your transactions.
- Legal Compliance: Information may be disclosed to relevant authorities where required by Malaysian law, court order, or official investigation.
- Technology Providers: Technical partners who help operate the platform infrastructure, cloud storage, and security systems — all bound by strict confidentiality agreements.
- Fraud Prevention: In cases of suspected cross-platform fraud, limited information may be shared with approved fraud prevention service providers.
All third parties that receive your data are subject to legally binding data protection agreements. They are prohibited from using that data for any purpose other than what is specified in our agreement with them.
990k3 never shares your personal data with advertisers, third-party marketing companies, or data brokers. If you receive an offer claiming to be from 990k3 through suspicious channels, please report it to our security team immediately.
5. Data Security and Protection
Protecting your data is our highest priority. 990k3 continuously invests in the latest security infrastructure to ensure your information is always safeguarded against unauthorised access, loss, or misuse.
- End-to-End Encryption: All communications between your device and 990k3 servers are protected with TLS 1.3 encryption — the highest industry standard currently available.
- Password Storage: Your password is never stored in plain text. We use the bcrypt hashing algorithm with a unique salt value for each user.
- Two-Factor Authentication (2FA): We support and encourage the use of 2FA for an additional layer of protection on your account.
- 24/7 Security Monitoring: Our automated monitoring system detects anomalies and suspicious activity in real time, around the clock.
- Regular Security Audits: Our platform undergoes periodic independent security assessments conducted by certified third-party experts.
- Data Segregation: Financial data and sensitive information are stored on separate servers with strict access controls.
While we take all reasonable precautions, no security system is completely foolproof. You also play an important role in protecting your account — never share your password with anyone and keep your devices up to date at all times.
6. Cookie Policy (Cookies)
990k3 uses cookies and similar tracking technologies to enhance platform functionality, analyze usage, and personalize your experience. Cookies are small text files stored on your device while you browse our platform.
| Cookie Types | Purpose | Status |
|---|---|---|
| Essential Cookies | Required for core platform functionality — login, account sessions, security | |
| Performance Cookies | Collect anonymous data on how you use the platform for improvement purposes. | |
| Functional Cookies | Store your preferences such as language, currency, and display settings. | |
| Security Cookies | Detect suspicious login attempts and protect against CSRF attacks. |
You can manage and delete cookies through your web browser settings at any time. However, deleting essential cookies may affect platform functionality and your login experience. 990k3 does not use third-party cookies for advertising purposes.
7. Your Privacy Rights as a User
Under Malaysia's Personal Data Protection Act 2010 and the data protection principles we uphold, you have the following rights regarding the personal data we hold:
Right of Access
You have the right to request a copy of all personal data we hold about you at any time.
Right to Rectification
You may request correction of inaccurate or incomplete data in your account.
Right to Erasure
Under certain circumstances, you may request that your personal data be deleted from our systems.
Right to Restriction
You may ask us to restrict the processing of your data in certain situations permitted by law.
Right to Data Portability
You may request your data in a machine-readable format for transfer to another service.
Right to Object
You may object to the processing of your data for specific purposes, including direct marketing communications.
To exercise any of the rights above, contact our privacy team via live chat within the platform or by email at [email protected]. We will process your request within 30 business days.
8. Data Retention Period
990k3 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable law. The following are our data retention period guidelines:
- Active Account Data: Retained for the duration your account is active and for 5 years after account closure for legal compliance purposes.
- Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's tax and anti-money laundering legal requirements.
- Security Logs: Retained for 12 months for security incident investigation and fraud prevention purposes.
- Support Communication Records: Retained for 3 years to allow reference to customer service history.
- Marketing Data: Retained until you withdraw consent or request deletion.
Once the defined retention period has ended, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
9. Child Protection
The 990k3 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data from minors. Should we discover that a minor's data has been collected inadvertently, we will take immediate steps to delete that information and terminate the associated account.
If you believe that someone under the age of 18 has used our platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
Parents and guardians are encouraged to use parental control software and monitor their children's online activities. 990k3 fully supports efforts to prevent minors from accessing online gambling platforms.
10. Contact Us About Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to help. We value your feedback and are committed to addressing every inquiry seriously and within a reasonable timeframe.
- Privacy Email: [email protected] — for privacy-related inquiries and data rights requests.
- Live Chat: Available 24/7 via the chat icon within the platform — for an immediate response.
- Response Time: We are committed to responding to all privacy inquiries within 72 hours and completing data rights requests within 30 business days.
Policy Update: This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes via in-platform notifications or email. The "Last Updated" date at the top of this document indicates when changes were last made.
Your Privacy Is Our Priorities
At 990k3, every decision we make prioritizes the security and privacy of your data — not just empty promises.
Military-Grade Encryption
All data transmitted between your device and 990k3 servers is protected with TLS 1.3 encryption. Stored data is also encrypted using AES-256 — the same standard used by leading financial institutions.
No Data Sale Policy
990k3 operates on the principle that your data is entirely yours. We do not sell, rent, or trade your personal information to any third party for their commercial gain.
Full PDPA Compliance
Our platform is built from the ground up to comply with Malaysia's Personal Data Protection Act 2010. Our legal team ensures all data processing practices remain aligned with the latest regulatory requirements.
Full Account Control
You have full control over your data — access, edit, delete, or download your account information at any time through the integrated 990k3 account control panel.
Real-Time AI Monitoring
Our AI-based security system continuously monitors all account activity. Any suspicious access attempts or anomalies are detected and handled automatically before they can affect your data.
24/7 Privacy Support
Our Malaysian-speaking support team is ready to assist you with any privacy concerns at any time. Get a fast response via in-platform live chat or reach us by email.